Thursday, February 5, 2009

KNOWLEDGE MANAGEMENT

According to Davenport and Prusak (1997),"A fluid mix of framed experiences,values,contextual information and expert insight that provides a framework for evaluation and incorporating new experiences and information" is Knowledge Management.

"The ability to create,acquire,integrate and deploy distributed knowledge has emerged as a fundamental organisational capability.(Takeishi 2001;Teece 1997)
The two statements stated above by Davenport,Prusak and Takesishi,Teece gives us a clear idea of what knowledge Management is and how to implement it.
I came to know what is knowledge management recently.
FIRST STEP:
In the first article I published in my blog, I presented my own ideas about organisation and CoP.
SECOND STEP:
Following the advice of my mentors and after following my colleagues blogs,I came to know that I need to do a bit research and then I read lot of journals and published a article about knowledge management.This is where I found the expert insight which is given by my professors and experience.
THIRD STEP:
I took the advice and feedback given by Mr.Aboubakr and Im now editing my article with sufficient support to my statements and examples.
Here in the above example I acquired knowledge,I integrated the knowledge I acquired and I deployed it..I incorporated new ideas,information and also gained a lot of experience which leads me to a better student.
But even after gained so much knowledge and incorporating new information,I still feel that there should be a constant quench for knowledge which gives a expertise in the chosen field.
So,my definition of knowledge management would be "The ability to acquire,grasp,utilize and constantly seek for more knowledge is called knowledge management."

  1. Explicit knowledge can be easily attained and is often expressed or documented in formal,systematic manner frequently in words and numbers.Examples are management directives,executive orders,policy manuals and reference guides.
  2. Tacit knowledge can also be attained but is not easily transfered.Tacit can be attained through dialogues,job shadowing,story telling and sharing of best practice and lessons learned.It usually is rooted in an individuals experiences,intuition,insight,judgment and knowledge of organisational values.Individuals with tacit knowledge are considered to be experts.
Organisation seeking knowledge should continually invest in exploring new knowledge as strategic options for future strategies and competitive advantage.
The transfer of knowledge is important in any organisation and it depends on intra-organisational and inter organisational relationships.(Sambamurthy,Subramani,2005)


KM IN ORGANISATIONS:
Many big organisations like Accenture,Walmart,Infosys,etc. they came up with thier own knowledge management strategies which are unique and which by application showed a sustained growth of the organisation as a whole.
In my view, the knowledge workers should adapt the following steps to make the organisation better,
  1. Allocation of the organisation's resources and use them accordingly and productively.
  2. The organisation should invest continually in search of knowledge,no matter how good their repositories and networks are.There should be constant quench for knowledge.Knowledge acquired should be adapted efficiently.

REFERENCES:

1 comment:

  1. This article is very hard to read. We don't need all the steps you took in the article. Post that as a separate article if you want. This one is too hard to read. Make it more straightforward.

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