- Michael Zack in 2000 wrote a book titled "If knowledge management is the solution,What is the problem?"
- What are the systematic structure ,processes and incentives that work together in shaping effective knowledge management practices?
- How should the Knowledge barriers such as knowledge acquisition,integration,transfer mitigated?
- How to acquire the knowledge to solve the knowledge management problems?
- Is it through coordination,experience or is there anything else that we need to do?
- How to increase the effectiveness of a CoP for sharing knowledge?
Individuals or groups face this knowledge coordination problems when the knowledge needed to diagnose and solve a problem or make an appropriate decision exists,but know about its existence or location is not available to individual or group.Knowledge management problem requires a search for expertise and are aided by an understanding of patterns of knowledge distribution of who knows what and who can be asked for help.(Subramani,sambamurthy,2005)
Personally I think the people who are seeking help should approach the repositories or posting the problem on the intra net or discussing it in a CoP.
PROBLEM OF KNOWLEDGE TRANSFER:
Knowledge transfer problem can be solved only after the knowledge coordination problem is solved.If the knowledge is not coordinated or acquired properly,the concept of knowledge transfer is meaningless.
"Knowledge is found to be sticky and contextualized as a result of which it might not be easily transferable"(Szulanski 2000)
The ability of a individual or a group or a organisation to absorb or understand or adapt the knowledge that is transfered depends on their individual outlook at a problem.
PROBLEM OF KNOWLEDGE REUSE:
There are problems of motivation and reward related to the reuse of knowledge(Markus 2001).
This occurs when individuals or groups may prefer to devise a unique solution to a problem rather than reuse the standard knowledge available in repositories.Recognizing individuals or rewarding them for being helpful appear to paradoxically create disincentives to reuse of knowledge.(Sambamurthy,Subramani,2005)
hi abhishek,
ReplyDeleteyour article on problems of knowledge management is good.i think u should explain with familiar examples to support your arguments and also there is need of some suggestions to improve the knowledge management
Hello...
ReplyDeletePlease do not take this personally! - this is just to help you... the text is materialistically abstract?..
This post is missing references... 5 embeded in the text but no reference list?..Maybe.. what do you percieve problems of KM?.. Do you think there are problems associated with KM?..
I think if the current work on here is to be extended - provide examples of organisations? and also ending conclusion for verification?..
Abishek,
ReplyDeleteJust like with anything, there are problems anywhere and everyday. I like the idea of understanding patterns of knowledge - this is like how organisation's understand the process of doing things to get them done. (step by step).
I disagree where you said, people should approach the repositories or posting through the intranet because what if there are those people who do not have the basic IT skills to know how to even do this? I think you need to look on a wider broad angle. However, on the other hand, I agree with problems of motivation and rewards of knowledge because this can cause conflicting issues to those who 'can' and 'cannot' - which will cause a big divide to the workforce.
I think you are missing refernces list in this?
Hi abhishek,
ReplyDeleteyour article on problems of knowledge management is good.
But u have to present some references
Provide examples and conclusion